Frequently Asked Questions About Promotional Products
Whether you're ordering custom apparel for your employees, planning a trade show, recognizing top performers, or launching a new marketing campaign, choosing the right promotional products partner can make all the difference. Below are answers to the questions businesses ask most often.
About Elite Promotions
Why should I choose Elite Promotions?
Elite Promotions is a full-service promotional products and branded apparel company that has helped organizations strengthen their brands for more than 30 years.
We work with businesses, healthcare organizations, manufacturers, higher education institutions, Fortune 500 companies, and nonprofits across the United States to create high-quality branded merchandise that people actually use and remember.
Our team provides personalized service from the initial product recommendation through artwork approval, production, and delivery. Rather than simply taking orders, we help clients choose products that align with their goals, budget, timeline, and audience.
What services does Elite Promotions provide?
Elite Promotions offers a wide range of branding solutions, including:
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Promotional products
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Custom apparel
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Corporate gifts
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Employee recognition awards
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Trade show giveaways
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Event merchandise
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Safety incentive programs
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Customer appreciation gifts
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Recruiting and hiring merchandise
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Branded office products
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Custom drinkware
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Executive gifts
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Graphic design assistance
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Logo branding consultation
What types of organizations do you work with?
We proudly serve organizations of all sizes, including:
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Fortune 500 companies
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Healthcare systems
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Hospitals and medical practices
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Manufacturers
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Colleges and universities
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School districts
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Government agencies
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Financial institutions
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Construction companies
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Nonprofit organizations
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Technology companies
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Professional service firms
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Small and mid-sized businesses
Many of our clients have worked with us for years because they value responsive communication, dependable service, and quality products.
Promotional Products
What are promotional products?
Promotional products are branded items featuring your company's logo, message, or artwork. They are used to increase brand awareness, reward employees, thank customers, promote events, recruit new employees, and build stronger business relationships.
Common promotional products include drinkware, pens, notebooks, apparel, bags, technology accessories, office products, golf items, and premium gifts.
Do promotional products really work?
Yes. Promotional products remain one of the most effective forms of advertising because they continue generating impressions long after they're received.
Unlike digital advertising that disappears in seconds, quality promotional products often remain in use for months or even years, keeping your brand visible to customers, employees, and prospects.
What promotional products are most popular?
Popular promotional products include:
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Stainless steel tumblers
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Water bottles
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Polo shirts
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T-shirts
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Hats
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Tote bags
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Backpacks
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Pens
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Journals
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Phone chargers
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Power banks
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Wireless speakers
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Desk accessories
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Coolers
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Golf merchandise
Our team stays current on industry trends and can recommend products that match your audience, goals, and budget.
What promotional products give the best return on investment?
The best promotional products are useful, well-made, and relevant to the recipient.
Items people use regularly—such as drinkware, apparel, notebooks, backpacks, and technology accessories—typically provide the greatest long-term brand exposure.
The right product depends on your audience, event, and marketing objectives.
Custom Apparel
What brands of custom apparel do you offer?
Elite Promotions offers custom apparel from many of the industry's most trusted brands. Whether you're looking for premium corporate apparel, retail-inspired fashion, workwear, or budget-friendly event shirts, we can help you find the right fit for your organization.
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Nike®
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TravisMathew®
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OGIO®
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Carhartt®
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Brooks Brothers®
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Eddie Bauer®
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The North Face®
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Adidas®
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Under Armour®
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Richardson® Caps
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Bella+Canvas®
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Next Level Apparel®
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Comfort Colors®
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Port Authority®
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Sport-Tek®
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District®
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Gildan®
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Hanes®
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Jerzees®
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Independent Trading Co.®
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Columbia®
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New Era®
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CornerStone®
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Red Kap®
If you're looking for a specific brand that's not listed, just ask. We have access to hundreds of apparel manufacturers and can help you find the best option based on your budget, decoration method, and timeline.
Can you help us choose the right apparel?
Absolutely.
Choosing apparel involves much more than selecting a color. We help clients evaluate fabric, durability, fit, decoration methods, intended use, and budget to ensure they receive apparel their employees and customers will enjoy wearing.
Can we mix sizes on apparel orders?
Yes.
Most apparel manufacturers allow mixed sizes while maintaining quantity pricing.
What decoration methods do you offer?
Depending on the product, decoration options include:
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Embroidery
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Screen printing
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Full-color digital printing
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Heat transfer
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Laser engraving
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Debossing
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Pad printing
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UV printing
We'll recommend the best decoration method based on the product, artwork, and budget.
Artwork & Logos
What logo files produce the best results?
Vector artwork provides the highest quality results.
Preferred file formats include:
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AI
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EPS
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Vector PDF
If you only have a JPG or PNG file, we can often recreate or convert your artwork for production.
Can you help create or update our artwork?
Yes.
Our team can assist with logo cleanup, artwork revisions, layout adjustments, and preparing artwork for various promotional products and apparel applications.
Will my logo print the same on every product?
Not always.
Different materials and decoration methods can affect how artwork appears. We'll recommend the best decoration process for each product to achieve the highest-quality result.
Ordering Process
How early should I order promotional products?
We recommend ordering as early as possible.
Typical production timelines are:
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Standard promotional products: 7–15 business days
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Custom apparel: 2–3 weeks
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Large custom projects: Several weeks depending on complexity
Ordering early provides the greatest product selection and helps avoid expedited shipping costs.
What information should I have before requesting a quote?
Helpful information includes:
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Product type
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Estimated quantity
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Desired delivery date
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Shipping destination
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Logo or artwork
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Budget, if known
If you're unsure what you need, we'll help guide you through the process.
Is there a minimum order quantity?
Minimum quantities vary by manufacturer and product.
Some products may require orders of several hundred pieces, while others have minimums as low as 12 or 24 units.
We'll help identify products that fit your quantity requirements.
Can I reorder products later?
Yes.
Many clients reorder popular products throughout the year. Keeping consistent branding makes future orders faster and helps maintain a professional appearance.
Corporate Gifts & Employee Recognition
What are the best corporate gifts?
Popular corporate gifts include:
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Premium drinkware
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Executive notebooks
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Gourmet food gifts
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Tech accessories
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Travel bags
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Leather portfolios
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Gift sets
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Branded outerwear
We can recommend gifts appropriate for customer appreciation, employee recognition, holiday programs, anniversaries, and executive events.
Can corporate gifts be personalized?
Many products can be personalized with individual names, initials, or custom messaging, creating a more meaningful gift.
What are good employee appreciation gifts?
Employee favorites often include:
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Premium apparel
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Insulated drinkware
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Jackets
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Backpacks
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Wireless technology
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Gift sets
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High-quality office accessories
Choosing products employees genuinely use increases both appreciation and long-term brand visibility.
Trade Shows & Events
What promotional products work best at trade shows?
Successful trade show giveaways balance quality, usefulness, and memorability.
Popular options include:
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Tote bags
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Premium pens
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Notebooks
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Drinkware
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Phone chargers
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Lanyards
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Tech accessories
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Mints
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Portable fans
Rather than choosing the least expensive giveaway, we help clients select products that encourage meaningful conversations and lasting impressions.
How many promotional items should I order for a trade show?
The answer depends on expected attendance, booth traffic, and whether you're offering giveaways to everyone or reserving premium gifts for qualified prospects.
Our team can help estimate appropriate quantities based on your event.
Pricing
Why do promotional product prices vary?
Several factors affect pricing, including:
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Quantity ordered
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Decoration method
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Product quality
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Brand
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Material
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Number of imprint colors
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Production method
Ordering larger quantities typically reduces the per-piece cost.
Are setup charges included?
Some products include setup charges while others do not.
We'll clearly identify any applicable charges in your quote before production begins.
Can you work within our budget?
Absolutely.
One of our strengths is recommending products that maximize value while staying within your budget. Whether you're looking for economical giveaways or premium executive gifts, we'll present options that meet your objectives.
Shipping & Delivery
Can you ship promotional products nationwide?
Yes.
We regularly ship promotional products and branded apparel to businesses and organizations throughout the United States.
Can products be delivered by a specific event date?
Yes.
If you have a firm event date, let us know when requesting your quote. We'll recommend products and production schedules that help ensure on-time delivery.
Sustainability
Do you offer environmentally friendly promotional products?
Yes.
Many manufacturers now offer products made from recycled materials, renewable resources, organic cotton, recycled stainless steel, bamboo, recycled plastics, and other environmentally responsible materials.
If sustainability is important to your organization, we'll recommend products that support your environmental goals.
Working With Elite Promotions
What makes Elite Promotions different from other promotional product companies?
We believe great promotional products start with understanding your business—not simply selling merchandise.
Our clients appreciate that we:
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Have more than 30 years of industry experience
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Provide personalized customer service
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Recommend products based on your goals rather than what's most expensive
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Work with organizations ranging from small businesses to Fortune 500 companies
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Understand the branding needs of healthcare, higher education, manufacturing, and corporate organizations
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Focus on quality, reliability, and long-term relationships
Our goal is to become an extension of your marketing team by helping you make smart promotional product decisions that strengthen your brand.
I'm not sure what promotional product I need. Can you help?
Absolutely.
Many of our clients begin with a goal rather than a specific product. Whether you're trying to attract trade show attendees, recruit employees, thank customers, celebrate an anniversary, launch a new product, or improve brand awareness, we'll recommend promotional products that fit your objectives, audience, timeline, and budget.
If you're looking for ideas, contact Elite Promotions—we're always happy to help.